Cancellation and Refund Policy

Social Realtr Cancellation and Refund Policy

At Social Realtr, we are dedicated to providing you with quality service and transparent policies. This document outlines our cancellation and refund policy, designed with your flexibility and our operational requirements in mind.

Agreement to Month-to-Month Charges

By subscribing to Social Realtr, you acknowledge and agree to a month-to-month payment structure for the services provided. This agreement allows for the flexibility to use our services without long-term commitments, with the understanding that charges are incurred monthly based on the subscription plan selected at the time of sign-up.

Advanced Notice for Cancellation

  • Users may cancel their subscriptions at any time. We believe in providing our users with the autonomy to decide what’s best for them without being locked into long-term commitments.
  • Exclusion Period: To ensure the sustainability of our service and to cover the labor costs associated with the advanced work our team performs, cancellations must be initiated more than 5 days prior to the upcoming billing cycle. This exclusion period is crucial for our operational planning and allows us to maintain the high standard of service you expect from us.

 

  1. 30-Day Free Trial

Social Realtr offers a generous 30-day free trial for all new users, allowing you full access to our services without any commitment. We encourage you to explore all the features during this period to fully understand the value we offer.

  1. Cancellation Policy

We understand that plans can change, so we’ve made our cancellation process straightforward:

  • Log in to your account on our website.
  • Initiate a chat with our customer support team by clicking on the chat window.
  • Request the cancellation of your subscription.
  • Schedule an Exit Interview with our support team to ensure a smooth and error-free cancellation process.

These steps are designed to ensure that we understand your reasons for leaving and can make any necessary improvements to our service.

  1. No Refund Policy

Given the extensive free trial period we offer, Social Realtr maintains a strict no refund policy. This applies from the moment your free trial ends and your billing cycle begins. There are absolutely no refunds under any circumstances, ensuring fairness to all users who have had ample time to evaluate our service.

  1. Exceptions

While we stand by our no refund policy, we are committed to fairness and satisfaction. If you believe an exceptional circumstance applies to you, please reach out to our support team. We will review your case individually, but please note that refunds are not guaranteed.

  1. Policy Changes

Social Realtr reserves the right to modify this cancellation and refund policy at any time. Changes will become effective immediately upon posting on our website. We encourage you to review this policy periodically.

By using our services, you acknowledge and agree to the terms outlined in this policy.

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